Terms and conditions of use
Zafa Paris
The general conditions of use and sale detailed below apply to all orders placed with the company ZAFA for all the products offered on the site https://www.zafa-paris.com. Consequently, placing an order on the site https://www.zafa-paris.com implies full acceptance of these terms of use and sale, by the customer.
Article 1. Company
The merchant site https://www.zafa-paris.com is operated by the company ZAFA with a capital of 10 000€ having her head office at 72 Rue de la Haie Coq 93300 Aubervilliers France and registered under the SIRET number 49096596900010, VAT number FR61490965969
Article 2. Registration
The website https://www.zafa-paris.com is dedicated to an audience of professional fashion retailers. The reseller customer can order, access prices and product integrity once registered or connect to the site.
The opening of the account is free and without obligation to purchase.
The following information will be requested:
- Last name and first name of the main contact
- Personal password
- Company Name
- Intra-community VAT number
- Invoicing and delivery address
- Telephone number
A confirmation e-mail is sent to the e-mail address entered.
ZAFA reserves the right to delete a customer account and / or cancel or modify an order in the event that the data communicated is false or erroneous.
Only registered customers are allowed to use their account using the username and password created when they registered on the site.
This information, for which the customer remains responsible, will be necessary at each logon and must in no case be communicated by the customer to a third party.
Any connection and action on the site using a customer's username and password is considered to have been carried out by the customer.
Article 3. Products
The website https://www.zafa-paris.com offers women's clothing as products.
The customer is required to consult the descriptive sheet of each article in order to know its characteristics.
The customer acknowledges that all of the drawings, images, reproductions, photographs for sale on the site are only indicative. In any case an alleged nonconformity of the thing sold with the visuals on line, could not base a request of any nature that it is against the company ZAFA.
Article 4. Price
The prices are indicated in Euros, excluding tax and delivery costs.
The delivery costs are invoiced in addition to the total price of the order. These are calculated according to the number of packages, weight, the country of destination and the mode of transport chosen by the buyer.
The Value Added tax is that in force on French territory on the day of the order.
Any change in the rate may be reflected in the sale price of the products on the website https://www.zafa-paris.com
The prices applied on the articles are those appearing on the website https://www.zafa-paris.com at the time of the order.
After this date, they are subject to change at any time. ZAFA cannot, however, be bound by the display of an erroneous and manifestly derisory price, whatever the cause (manual error, technical error or others). In this case, the company ZAFA undertakes to inform the customer as soon as possible and the order will be canceled.
Article 5. Order
The minimum purchase is set by ZAFA
The validation of the order implies acceptance of the order by the customer.
The company ZAFA reserves the right to cancel any order, if it judges that the order is not in adequacy with the wholesale purchase, a previous litigation, and / or a risk of whatever its nature would exist
The site https://www.zafa-paris.com being reserved for a professional public, it will not be accepted either return, exchange or refund, except to the extent that the product has been received defective.
Any complaint emanating from a non-professional customer who disregards our vigilance will in no way be taken into account and the account will be blocked / deleted.
We will respond to your order within the limits of our available stocks or subject to available stocks. When ordering, we will inform you of the availability of the products you wish to acquire. However, if despite our vigilance the products prove to be unavailable after your order, we will inform you and invite you either by email or by telephone to replace items equivalent to the amount of the items or refund of the sums corresponding to the amount of the items unavailable or wait the restock.
In the event that the customer cannot be reached during the preparation of the order, the package will be dispatched without the missing products, a credit note in the form of a reduction voucher for the amount of the missing product (s) will be allocated and to be used for future orders.
In case of unavailability of products, no request of any kind may be made against the ZAFA Company.
Article 6. Payment
The price due by the Customer is the amount indicated in the basket of which the Customer becomes aware before definitively validating his order including the price including all taxes of the product (s) ordered as well as the cost of delivery. The customer must pay for his purchases by bank transfer, contact details will be provided on the site https://www.zafa-paris.com
Two types of terms are available for making the payment
Or, by bank transfer, the purchasing customer must make his payment within 48 hours of receiving the order confirmation email. Orders will only be shipped from the day the transfer is received.
Or, online by credit card (credit card, VISA, MasterCard)
The company ZAFA, reserves the right to suspend or cancel any execution of an order and / or delivery, in the event of total or partial non-payment of an amount which would be due by the customer to the company ZAFA, in payment incident or in the event of fraud or attempted fraud, including previously.
Article 7. Delivery
Packages are generally dispatched within 24h-48h working days upon receipt of the amount of the order, to the address indicated by the customer when registering or when ordering
The customer can choose between several delivery methods depending on the destination country, delivery times depend on each carrier.
In case of absence when receiving packages, the package (s) will then be made available to the carrier on which the customer depends, or will be represented (s) at your expense.
Likewise, ZAFA cannot be held responsible for delivery difficulties resulting from incorrect entry of contact details by the customer.
No shipping takes place on Saturdays, Sundays and holidays
Once the package has been entrusted to the carrier, the company ZAFA, only the carrier is responsible, in no case will the responsibility of the company ZAFA be questioned during the transportation of the package.
Article 8. Receipt of the order - Complaint
When receiving the package, the customer must check the condition of its content in the presence of the carrier.
The customer may in no way seek compensation for any reason whatsoever for potential damage resulting from a delivery problem.
For all missing or defective goods, reservations must be taken from the carrier
In the event of an anomaly relating to the products ordered (missing or damaged item, etc.), the client must report to ZAFA by email to zafaparis@hotmail.com within 48 hours of receipt of the goods (the email must contain the order number, article reference and photo showing the defect). After this period, no complaint will be accepted by the company ZAFA, the products will be considered as conformed.
For any complaint accepted by the company ZAFA, the customer may be returned to the company ZAFA (after agreement within a maximum period of 7 days from the day of our agreement) at the address:
SARL ZAFA
70-72 rue de la Haie Coq (BAT 253)
93300 Aubervilliers
FRANCE
No return will be accepted without the agreement of ZAFA.
The return costs and the risks related to the return of the articles, will be chargeable to the customer except agreement with the company ZAFA.
As the exchange is not authorized, upon receipt, defective items will be reinjected into having them, the amount corresponding to the items will then be deducted from the next order. For any return of goods that have not been subject to a return authorization, no credit will be issued.
Article 9. Force majeure
ZAFA cannot be held responsible for the total or partial non-performance of its obligations under this contract, if this non-execution resulted either from the client or from an unforeseeable and insurmountable fact, by a third party to the contract. , or a case of force majeure.
However, ZAFA will inform the customer within 5 days of the occurrence of this event constituting force majeure and to find a solution in order to remedy this difficulty.
Article 10. Responsibility
ZAFA reserves the right to temporarily close the website. Likewise, the website may be unavailable for an indefinite period due to technical difficulties. Neither a closure, nor an unavailability of the site will be likely to base a request of the customer against the ZAFA Company of any nature whatsoever.
Access to the site is accessible free of charge with internet access. The costs of accessing it (connection, internet, and computer equipment, etc.) are not the responsibility of ZAFA.
Article 11. General condition of sale
In the event that one of the clauses of these general conditions of use and sale is null and void by a change in legislation, regulation or by a court decision, this cannot in any case affect the validity and compliance with the other clauses of these general conditions of sale and use.
ZAFA can modify these General Conditions of Sale at any time. Customers are therefore advised to consult them regularly.
Article 12. Litigation
These general conditions of sale are subject to French law regardless of the country of delivery.
In the event of difficulties of any kind whatsoever, the parties undertake to make their best efforts to find an amicable solution.
In case of failure to reach an amicable agreement, the Bobigny Commercial Court will have sole jurisdiction.
Article 13. Hypertext links
Any hypertext links to other sites is strictly prohibited. ZAFA declines all responsibility for the content of information from links to other sites.
Article 14. Personal data
The information requested from the customer when ordering is necessary for processing it. However, this information is strictly confidential and is treated in compliance with the Data Protection Act of January 6, 1978.
Customers have the following rights concerning their personal data, the right of access, the right of rectification, the right to delete data, the right to oppose the processing of data.
Customers can exercise their rights by making a request by email to zafaparis@hotmail.com
Article 15. Intellectual property
All texts, comments, works, illustrations and images reproduced on the site https://www.zafa-paris.com are protected by copyright as well as intellectual property. Any use is prohibited and constitutes an infringement punishable by articles L 335-2 et seq. Of the Intellectual Property Code.
Article 16. Protection of personal data
ZAFA collects personal data.
The data is collected
- when opening an account on the site
- when placing orders
- during the "Contact us" form
- cookie
Article 17. Purpose of data collection
The personal data collected by the company ZAFA are intended:
- site operation management
- verification of transmitted data
- edit documents (invoice, delivery notes, etc.)
- sending commercial and advertising information
- management of any disputes with the client
- optimize the site via statistical information from customers (frequency of consultation, etc.)
Article 18. Recipient of the data
Personal data collected through the site is shared with third-party companies:
- order processing: certain data are transmitted to the carrier
banking service: the detection of means of payment fraud
Article 19. Cookie
The site can automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve it. the service we offer you.
The customer have the right to oppose the registration of "cookies" by configuring their browser.